lodge a complaint
投诉热线 dial-a-cheat confidential hotline ; Complaints Hotline ; Complaint hotline
投诉建议 Complaints proposals ; Suggestion ; complaints ; Complaint and Advice
投诉箱 Complaint Box
提出投诉 Make A Complaint
投诉主任 complaints officer
监督投诉 Monitoring complaints
建议投诉 Feedbacks ; Suggestions and complaints
投诉举报 Complaints Report ; Claim ; complaint and report
取消投诉 Cancel Complaint
1. If you are not happy about a repair, go back and complain.
2. Beach users have complained about people walking their dogs on the sand.
3. The magazine will desist from such language after receiving complaints.
4. People should complain when they consider an advert offensive.
5. The leaflet explains how to complain to the banking ombudsman.
6. If you can't get any satisfaction, complain to the park 治疗癫痫怎样选择医院owner.
7. His persistent attempts to complain to his superiors were blocked and ignored.
8. The approach was intended to short-circuit normal complaints procedures.
9. My first attempts at complaining were rather tentative.
10. Mr Charles complained, to no effect.
11. We have been bombarded with letters of complaint.
12. I'm going to complain to the manager about this.
13. The most common complaint is about poor service.
14. He has complained of being harassed by the police.
15. What would you say to Mrs So-and-so who has called to complain about a noisy neighbour?
VideoJug and Jerry Bilo, an advisor from UK consumer advice service Consumer Direct, tells us how to complain successfully. So follow this guide for the best way to make a complaint.
Step 1: In person北京癫痫哪家医院好
Wherever possible complain in person as you are more likely to get results. Make sure you are taking your complaint to the person in charge, as they will be the one with the authority to settle the complaint. Be assertive but never aggressive.
Step 2: State your case
If you are unhappy with a service or goods you have paid for identify why. Be clear about what is wrong or how you feel you have been mistreated. Say what you want done to rectify the problem. And importantly, give a deadline for action to be undertaken. This ensures the matter is resolved promptly, and if not gives you reason to take further steps.
Step 3: Keep calm
Be clear and concise at all times, and whatever you do - don't lose your temper. This will only make you appear unreasonable,or even worse: threatening.
If you are complaining over the telephone keep a note of what is鞍山市看癫痫病挂什么科 said, who you spoke to along with the time and date.
Step 4: In writing
Unless your complaint was settled on the spot, always back up a compliant in writing. This particularly crucial if you complained over the phone. Again, reiterate the problem, what you want done about it and set a timescale for the complaint to be rectified.
Step 5: Keep records
Look after any receipts, paperwork, photos or other evidence and keep a copy of all correspondence. If your complaint is ignored or not adequately settled you will need this evidence to take things further.
Step 6: Second opinion
It can be useful to seek out a second opinion especially that of a qualified expert if you feel your complaint is not being upheld. This may cost you money that you are unable to recuperate but will help if you need to take legal action.
Ste天津什么医院看癫痫p 7: Don't give up
Finally, if your complaint is falling on deaf ears don't give up. Keep persevering until you have gotten an outcome you are happy with. Get advice from a consumer organisation, in the UK this would be Consumer Direct, they will supply further information about resolving your particular complaint.
Don't settle for second rate service, get what you deserve.